Privacy Policy

www.arigafoods.com a platform (hereinafter referred to as the 'Platform') is provided by Ariganic Food Private Limited.

The below-mentioned Privacy Policy enumerates the manner in which M/S ARIGANIC FOOD PRIVATE LIMITED uses and protects the information provided by you while using the Website.

Your privacy and protection of the data provided by you to our team is of utmost importance in our attempt to serve you better. The information that we collect from you will be used in accordance with this privacy statement.

M/S ARIGANIC FOOD PRIVATE LIMITED may at any time modify this policy without any prior notification. You can access the latest version of the Privacy Policy on the website at any given time. You should regularly review the Policies and if you continue to use the website you shall be deemed to have accepted the modified privacy policies.

  1. INFORMATION WE ASK FOR:

We may ask for the following information:

  • Personal details such as name, Date of Birth, Contact details such as Mobile number, email address, residence address etc.
  • Any other information relevant in order to enhance the customer service by conducting surveys, etc.
  1. HOW WE USE THE INFORMATION RECEIVED:

The information provided by you to our team is of utmost importance in our attempt to serve you better; and we use it for the following purposes:

  • Maintaining our internal records
  • To improve our products and service based on your feedback
  • For sending promotional emails, messages, making phone calls etc on the contact details provided by you.
  1. DATA SECURITY:

Your privacy and protection of the data provided by you to our team is of utmost importance to us. In order to prevent any unauthorized access or disclosure of your data, our website and payment gateway has been SSL secured by the Shopify platform. We store and process your information on computers protected by physical as well as reasonable technological security measures and procedures in accordance with the Information Technology Act 2000 and the rules there under.

  1. COOKIES:

We use traffic log cookies to identify which pages are being used. It assists us in analysing data about webpage traffic and improving our website to suit customer requirements.

Cookies help us in giving you a better website experience by enabling us to monitor which pages you find useful and which you do not. Cookies do not in any manner give us access to your computer or any information, other than the information that you choose to share with us.

You have the discretion to accept or decline the cookies. Declining to accept cookies may prevent you from taking full advantage of the website.

  1. SHARING OF PERSONAL INFORMATION

We may share personal information with our other corporate entities and affiliates for purposes of providing products and services offered by them, such as the deferred payment options through its lending partners. These entities and affiliates may share such information with their affiliates, business partners, and other third parties for the purpose of providing you with their products and services, and may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose your personal information to third parties, such as sellers, and business partners. This disclosure may be required for us to provide you access to our products and services; to fulfilment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyse data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or another legal process. We may disclose personal information to law enforcement agencies, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

  1. LINKS TO OTHER SITES

Our Platform may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.

  1. SECURITY PRECAUTIONS

We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding the use of the Platform. Users are responsible for ensuring the protection of login and password records for their accounts.

  1. CHOICE/OPT-OUT

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us.

  1. ADVERTISEMENTS ON PLATFORM

We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

  1. CHILDREN INFORMATION

We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the Platform, application, or services under the supervision of your parent, legal guardian, or any responsible adult.

  1. DATA RETENTION

We retain your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.

  1. YOUR CONSENT

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. You, while providing your personal information over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.

  1. CHANGES TO THIS PRIVACY POLICY

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.

  1. QUERIES

If you have a query, issue, concern, or complaint in relation to the collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided below:

Contact No: +91-9717888735

Email: hi@arigafoods.com